Frequently Asked Questions


Does my supervisor have to be a member of NZCCA?
No, but we do require them to be a member of a professional New Zealand counselling or psychotherapy organisation (e.g. NZCCA, NZAC or NZAP), or a member of another professional body acceptable to the NZCCA Executive. Contact the office if you have further queries.

My supervisor is a social worker or pastor is this acceptable?
Your supervisor must be a trained clinical counsellor, psychotherapist or psychologist and have training in supervision. They need to have been working as a qualified counsellor (belonging to an Association as aforementioned) for at least three years.

I am only seeing a few clients/ one client; do I still need to have monthly supervision?
No matter how many clients you are seeing we require our members to undertake at least monthly supervision. We are willing to consider extenuating circumstances as long as you contact us BEFORE you begin working outside of our membership requirements.

Do you have a list of Supervisors?
We do not have a separate list of Supervisors but you may be able to locate one in your area by going to our online directory page and selecting  ‘supervisor’ from the drop down search box and entering either your city, suburb or ‘Yes’ in the text box.  You can click on the members surname to bring up their profile and contact details.

My Supervisor does not have supervision training; does this matter?
Yes, we require supervisors to have undertaken at least 30 hours of supervision training to ensure that they offer the support and assistance required.

Can I have supervision by phone/ Skype as my supervisor lives two hours drive away?
We value the benefit of face to face interaction and relationship as well as the immediacy of being in the same room; however, we recognise the challenges for rural and small town counsellors. Priority is to be given to face to face supervision and a maximum of 25% of supervision can be done by Skype or phone.


How much does it cost to become a member?
There is a $90 application fee for all Provisional or Full applicants. All applicants for Full Membership will have an interview cost of $320 (including GST). The pricing differs for Student (first year of study free then $20 annually), Affiliate ($150 annually) and Provisional or Full membership ($395 annually).

Can I count group work in my hours when applying for membership, or to upgrade to Full Membership?
Group work can be 25% of hours required. Online, telephone, therapeutic letters, text and Skype are not counted. This is provided the group is a therapeutic group and the applicant is a facilitator.

What do I have to do to upgrade my membership?
You must have completed 200 hours of post graduate face to face counselling. You must complete the Upgrade Application that can be printed from our website in conjunction with your supervisor. This includes a personal reflection on how you have ‘grown’ as a counsellor and a report from your supervisor. We will call your supervisor to discuss your upgrade application. Your original application and subsequent annual practice review summaries will all so be taken into consideration. There is an upgrade fee of $90. All upgrades to Full Membership will require an interview and you will be required to cover any costs associated with getting to the interview location. Skype interviews may be considered upon application to the Membership Committee.

I am taking some time out from counselling; what are my options for placing my membership on hold?
If you are taking time out from counselling, i.e. not seeing clients, you can place your membership on hold for up to three years. There is a $50 (GST inc.) annual fee payable while your membership is on hold, and if you wish you can continue to receive newsletters and other information by paying a fee equivalent to the Affiliate Subscription.

What must I do to put my membership on hold?
You need to notify the Association office, in writing, that you wish to place your membership on hold prior to commencing your time away. You will then be sent an ‘On Hold’ notification form of which to send back to the office to add to your file. You cannot back date your on hold status.

How long can I put my membership on hold?
You can place your membership on hold for up to three years.

My membership is on hold; how do I reinstate it?
If you are ready to have your membership reinstated, please advise us in writing that you have begun seeing clients again, and include a letter from your supervisor confirming that you have re-engaged in supervision. Depending on the length of time your membership has been on hold, we may require a further report from your supervisor after three months.

I submitted my Annual Practice Review and payment – why haven’t I received my Practising Certificate?
Practising Certificates are issued for the July- June membership year. As long as all the requirements for the Annual Practice Review have been met you should receive your certificate prior to 30th June. Please feel free to contact the office if you have not received your certificate by early July. There may be a short delay if the Review was submitted in June, as all reviews are sent to the Membership Committee before they can be approved. Your Annual Practice Review Summary may not have met our requirements for Supervision or have been incomplete. If you have not paid your annual membership fees you will also not receive your Annual Certificate of Practice as you need to both pay your fees and submit your Annual Practice Review Summary to meet our membership requirements.

If I join NZCCA, will I be able to become ACC (or Family Court) accredited?
Membership of NZCCA is sufficient to apply for accreditation as an ACC counsellor, a Family Court Counsellor, access to WINZ funding for clients (via the disability allowance) and most other Government and private contracts for which you need membership of a professional association.


What qualifications do I require to be a member of NZCCA?
To apply for Provisional Membership you need to either be in your last year of study or to have successfully completed an NZQA approved counselling training programme. You also need to have completed a minimum of 200 supervised practicum hours.

To apply for Full Membership you need to have completed an NZQA approved counselling training programme (minimum level accepted– Level 6) and a minimum of 400 supervised practicum hours, of which a minimum of 200 hours need to be post graduate.

For Provisional Membership; to be in the last year of study or to have successfully completed an NZQA approved or university based counselling training programme in NZ. For Full Membership; 1200 hours of counselling training at diploma level in an NZQA accredited course or equivalent.

As a student when can I apply for membership?
You may apply for Provisional membership of the Association if you are in your final year of training for a recognised counselling qualification and you have at least 200 supervised client hours. Please note: You must advise us when you receive your qualification.

I completed my training overseas or I am planning on training overseas; will my qualification count for membership with NZCCA?
To apply for membership you may need to have your qualification evaluated by the NZ Qualifications Authority (NZQA) ( to determine that it has New Zealand equivalency.

Any training must include;

  • Counselling micro-skills
  • Knowledge of a range of theoretical models with competency in at least one model
  • Understanding and knowledge of a variety of counselling issues and situations
  • Understanding of the principles of a Code of Ethics and the concept of client safety
  • Knowledge around the value of supervision
  • Self-awareness and personal development including undertaking some personal counselling during the course as required
  • Practical work with other students to practice skills and models
  • Supervised practice as per course requirements
  • Completed Bi-Cultural/Treaty of Waitangi training in a course that offers at least 30 hours of training/ experience. A Marae visit should be included; an overnight stay is preferred but not essential. Membership cannot be considered until this training has been undertaken.
  • Undertaken at least 200 supervised client hours (Provisional Membership) or 400 supervised practicum hours (Full Membership).
  • Had at least monthly supervision for the past six months with a New Zealand supervisor who is trained as a clinical counsellor as well as having supervision training. They must also be a member of a professional counselling or psychotherapy organisation (e.g. NZCCA, NZAC or NZAP), or a member of another professional body acceptable to the NZCCA Executive.

When will my application be processed?
The membership committee meets every two months to consider membership applications. To be considered at one of these meetings, your application must reach the NZCCA office 21 days prior to the meeting. Contact the office for upcoming meeting dates.

Will I have to have an interview?
You may be asked to attend an interview for Provisional Membership if the Membership Committee has further questions after considering your application and your supervisor’s report. All applicants for Full Membership will have an interview.

Is there a charge for the interview?
If you are asked to attend an interview there will be a charge of $320 (GST inc.). You will also be required to cover any costs associated with you getting to the interview location. Interviews are usually held in Auckland, Hamilton, Palmerston North, Wellington, or Christchurch.

What is involved in an interview?
There will be two Membership Committee members or representatives in attendance. When you receive notification of the interview time and date you will also receive a list of questions that will form the basis for the interview to help you prepare for the interview. You may choose to take a support person with you. We anticipate the interview to take approximately 1- 1 ½ hours.

Can you clarify what is an ethical dilemma?
An ethical dilemma is a conflict between two values. For example:

  • A client admits to assaulting a partner but asks you to respect confidentiality OR a client tells you she is giving all her money to her local church as this is a cultural norm but you are aware she cannot afford to buy her children healthy food and clothing.
    We ask you to identify the values which are in conflict. In the above examples these might be:
  • Risk of harm for client or others versus the counsellor/client relationship.
  • Respect for a client’s cultural values versus concern for a child’s wellbeing.

Can I apply for membership if I have a criminal record?
Each application is considered on a case by case basis and the nature of the criminal activity will influence the final decision.